Cookie Policy
This Cookie Policy explains how Eco Ray Installations LTD (“we”, “us”, or “our”) uses cookies and similar technologies on our website ecorayinstallations.co.uk.
By using our website, you agree to the use of cookies as described in this policy. You can change or withdraw your consent at any time using the Cookie Preferences link in the footer.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile) when you visit a website. They help the website function properly, improve performance, and provide a better user experience.
Cookies may be:
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Session cookies — deleted when you close your browser
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Persistent cookies — stored until they expire or are deleted
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First-party cookies — set by our website
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Third-party cookies — set by external services such as analytics or ads
2. How We Use Cookies
We use cookies to:
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Operate essential website features
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Improve website performance
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Analyse how visitors use our site
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Deliver personalised content
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Remember your choices and preferences
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Process payments through third-party services such as Stripe
3. Types of Cookies We Use
A. Essential Cookies (Always Active)
These cookies are necessary for basic website functions such as:
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Security and fraud prevention
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Logging in to your account
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Adding products to cart
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Processing payments
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Site performance
These cookies do not require consent.
B. Analytics Cookies (Require Consent)
Used to understand how visitors interact with the site.
Examples include:
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Google Analytics
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Page performance tracking
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Visitor behaviour analysis
These help us improve website content, speed, and services.
C. Marketing & Advertising Cookies (Require Consent)
These cookies may be used to:
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Show personalised ads
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Measure ad performance
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Retarget visitors on platforms like Google or Facebook
We only load these cookies after you give consent.
D. Functional Cookies (Require Consent)
These cookies enhance your user experience by remembering:
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Language
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Location
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Display settings
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Form preferences
4. Third-Party Cookies Used on This Website
We may use third-party services that set cookies, including:
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Google Analytics (usage tracking)
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Google Tag Manager
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Facebook/Meta Pixel (if installed)
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Stripe Payments
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Live chat tools (if installed)
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YouTube/Vimeo (for embedded videos)
These third parties may process your data according to their own privacy policies.
5. Cookie Consent (UK & EU GDPR)
We use an opt-in cookie banner to comply with UK GDPR.
This means:
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Essential cookies load automatically
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Analytics, marketing, and functional cookies load only after you click “Accept”
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You may click “Reject” to disable non-essential cookies
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You can change or withdraw consent at any time using the Cookie Preferences link
6. How to Manage or Disable Cookies
You can control cookies through:
A. On-Site Controls
Use the Cookie Preferences link in the footer to:
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Accept cookies
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Reject cookies
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Change cookie categories
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Withdraw consent
B. Browser Settings
You can disable cookies directly in your browser:
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Chrome
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Safari
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Firefox
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Microsoft Edge
Disabling cookies may affect website functionality.
7. How Long Cookies Last
Different cookies have different lifetimes:
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Session cookies: deleted when browser closes
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Analytics & marketing cookies: may last from 1 day to 24 months, depending on provider
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Persistent cookies: remain until manually deleted
You may view cookie durations via the Cookie Preferences panel.
8. Updates to This Policy
We may update this Cookie Policy from time to time.
The “Last updated” date at the top of the page will tell you when the latest version was published.
9. Contact Us
For any questions about this Cookie Policy or data protection matters, contact us:
Eco Ray Installations LTD
Email: info@ecorayinstallations.co.uk
Registered Office: Office 538, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom